I've made this post before...
There is an anti-troll faq at:
http://www.hyphenologist.co.uk/killfile/
anti_troll_faq.htm
This could be condensed into the more general statement-
'Please do not feed the trolls'
Otherwise said, ignore them and they'll go away.
> If we ignore the trolls and flamers, all the fun goes away
Hmm... I'm guess you mean the fun for *them*.
I think this is from Kurt Vonnegut.
'We may not all love each other, but we can at least be polite.'
Works for me.